Terms of Service

These Terms of Service are an agreement between you and NEON ACTIVE LIMITED (hereinafter referred to as the "Company"), which governs your use of our website, applications and services. The "Company" mentioned herein includes NEON ACTIVE LIMITED and all of its partners, parents, subsidiaries, licensors, licensees and affiliates (collectively, "we", "us" or "our").

Note: Users under the age of 18 are prohibited from downloading the App, creating an account, or using any part of the Service.

1.Acceptance of Terms

These Terms of Service (“Terms”) constitute a legal agreement between you (“you” or “your”) and the Company (as defined above). By downloading, installing, and using any of our applications (“Apps”) and the services it provides, or by accessing other services through the Apps (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Services. In addition, you acknowledge that you have read and understand our Privacy Policy.

Important: These Terms include a dispute resolution and arbitration clause, including a class action waiver, that may affect your rights under these Terms and how you may be dealt with in the event of a dispute with the COMPANY. You and the COMPANY agree to resolve disputes before a neutral arbitrator, and you cannot bring a lawsuit in court before a judge or jury, except in small claims court. See Section 18 for more details.

You may opt out of binding individual arbitration and class action waiver by following the instructions below.

The Company reserves the right to modify these Terms at any time by posting updates to the Apps or other parts of the Services. Your continued use of the Services after the modified Terms are posted constitutes your agreement to the updated Terms. The Company will endeavor to notify you of material changes by reasonable means. If you do not agree to the modified terms, you may choose to stop using the Service. You also agree that the Company may change any part of the Service (including the Content) at any time, or discontinue the Service or any part thereof for any reason, without prior notice to you and without any liability.

2.Privacy

You agree and acknowledge that the Company collects certain information about you and your device and that certain personal information may be used and shared in accordance with our posted Privacy Policy. By accessing and using our Services, you confirm that you have read and agree to the terms of that Privacy Policy.

3.Eligibility

To use our Services, you must be at least 18 years old and have a valid email address. We reserve the right to ask you to provide proof to confirm that you meet these conditions. If you fail to meet these conditions, your account will be closed and all virtual items you have accumulated during your use of the Services will be forfeited (each item is defined in the Terms).

4.License

In order to use our Services, you must have a device that is compatible with the Application. The Company does not guarantee that the Application is fully compatible with your device. If you choose to use our Services, you agree and abide by these Terms and the Privacy Policy, and the Company grants you a non-exclusive, non-transferable, revocable license to install and use an object code copy of the Application on a device owned or leased by you, limited to one registered account. The Company also grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable limited license to access and use portions of the Services other than the Application.

The Services are intended for your personal, non-commercial entertainment use only and any other purpose is strictly prohibited. You have no right to use the App or any other part of the Services and may not use it if the Services or any portion thereof is illegal under the laws of your jurisdiction. You may not: (i) modify, disassemble, decompile or reverse engineer; (ii) rent, lease, resell, sublicense, distribute or transfer the App to any third party or provide similar time-sharing services to third parties; (iii) copy the App; (iv) remove, circumvent, disable, damage or otherwise interfere with the App's security features, features that restrict access to content or other mandatory features; or (v) remove the copyright and other proprietary notices on the App.

You acknowledge that Company may release updated versions of the App from time to time and may automatically electronically upgrade the version of the App on your device, although Company has no obligation to do so. You agree to accept these automatic updates and agree that these Terms will apply to all upgrades. The foregoing license does not constitute a sale of the App or any copy thereof, and title and interest remain with Company and its third-party licensors or suppliers. You may be subject to carrier data charges when using the App.

5.Virtual Items

While using our Services, you may have the opportunity to "earn," "purchase," or "acquire" (a) virtual game items; or (b) virtual game credits, including but not limited to virtual coins, cash, or credits, which are used in the Services (collectively, "Virtual Items"). Please note that you do not "own" these Virtual Items. The number of Virtual Items does not represent a balance of any real currency or equivalent. By "earning," "purchasing," or "acquiring" Virtual Items, you are merely acquiring a limited license to use the software program that uses the Virtual Items. Purchasing or trading for a license to use these Virtual Items constitutes payment by you and such transactions, once completed, are non-refundable, transferable, or redeemable, except as otherwise provided by law.

The Company expressly prohibits and does not recognize any transfer of Virtual Items outside of the Services, or the sale, gifting, or trading of Virtual Items within the Services, unless expressly authorized in writing by the Company. Accordingly, you may not transfer or redeem Virtual Items in any manner, including but not limited to by trading, selling, or attempting to resell Virtual Items for real currency, without the written consent of the Company. Any such conduct will result in the termination of your account and the transfer will be void.

You acknowledge and agree that: (a) the Company reserves the right to adjust the price of Virtual Items at any time, with or without prior notice, with or without cause; (b) the number of Virtual Points required to obtain certain Virtual Items may change; and (c) the Company is not responsible for any changes in the price or number of Virtual Points required for Virtual Items. The Company reserves the right to limit the number of Virtual Items you may purchase, or to deny your purchase request, without prior notice.

You also agree that the Company is not responsible for any loss of Virtual Items due to unauthorized third-party activities (such as hacking, phishing, password mining, social engineering, etc.). The Company may decide to replace such lost Virtual Items at its discretion, but will have no further responsibility or obligation.

The Company owns or is licensed to use all content in the Service, including Virtual Items. Notwithstanding any terms to the contrary in this Agreement, you agree that you have no ownership or rights in any content appearing in the Service (including Virtual Items in the game, whether acquired through "earning" or "purchasing").

7.Termination

The Company has the right to terminate or suspend your account (including, without limitation, suspending your ability to purchase, redeem or consume rewards) and/or your access to the Services (including, without limitation, limiting your ability to use the Application) at any time, without notice to you and without liability. If your account is terminated, you will lose access to the Services, including all User Content and Virtual Items, and all accumulated Loyalty Points will be forfeited. The Company has the right (but not the obligation) to store any User Content after termination. You may cancel your account at any time by ceasing to use the Services and/or the Application. The Company is not responsible for the impact of any termination or cancellation on your use of the Services and Virtual Items.

8.User Content and Feedback

Our Services may include features such as forums, blogs, and chat rooms where you can share your opinions and comments (collectively, "User Content") with other users. Please note that the Company cannot guarantee that other users will not use the ideas and information you share, so if you have content that needs to be kept confidential, please refrain from posting it on the Services. The Company is not responsible for any content posted by any user in forums, blogs, and chat rooms, including but not limited to the use, misuse or misappropriation of your content, or information provided by users to other service providers or users.

By posting any User Content on the Services, you grant the Company a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license to use, reproduce, modify, distribute, license, sell, display, perform, transmit, stream, broadcast, access, view, or otherwise use such content in any manner through the Services. The Company does not claim ownership of User Content, but nothing in this Agreement will limit any legal rights you may have to use such content.

You agree that you are solely responsible for all User Content that you make available through the Services. Therefore, you represent and warrant that: (i) you are the sole and exclusive owner of all User Content or you have obtained all necessary rights, licenses, consents and authorizations to grant the Company the rights to use such content under these Terms; and (ii) the User Content you post, upload, submit or transmit will not infringe the intellectual property, privacy, publicity or other rights of any third party or violate any law or regulation.

The Company may choose whether to monitor User Content, but does not guarantee the accuracy, quality or integrity of any User Content posted on the Service. You understand and agree that content posted by other users does not constitute an endorsement or review by the Company and that such content should not be considered material reviewed or approved by the Company. By using the Service, you may be exposed to content that you may find inappropriate or objectionable. You are responsible for all activities related to User Content and agree that the Company shall not be liable in any event for User Content, whether for errors in the content or for any loss or damage arising from the use of such content or for any loss or damage caused by the failure to promptly remove the content.

The Company has the right (but not the obligation) to delete, edit, disable or permanently remove any User Content in its sole discretion without notice. You agree that the Company shall have no liability or obligation to remove, modify or block any content that may be offensive, to the fullest extent permitted by law.

The Company welcomes your feedback, comments and suggestions (collectively, "Feedback") regarding the Services. You may submit your Feedback through the contact information on the Website. You acknowledge and agree that all Feedback will become the sole property of the Company and you irrevocably assign to the Company all rights, title and interest in and to the Feedback, including all worldwide patent, copyright, trademark, trade secret and other intellectual property rights. Upon request by the Company, you will sign necessary documents or take other reasonable actions to assist the Company in protecting and asserting all of its intellectual property and legal rights in the Feedback.

9.General Rules of Conduct and Use

By using the Service, you confirm that you have the legal right to do so and agree to follow all applicable laws and these Terms. You must not deceive the Company or other users, or engage in malicious behavior. If you violate these Terms in bad faith or act in a way that goes against reasonable community standards, the Company may adjust your loyalty points, suspend or terminate your account, or ban you from the Service.

You agree NOT to:

-Use the Service if you’re under 18;

-Use the Service if you’re in a U.S.-sanctioned country or on the U.S. Treasury’s Specially Designated Nationals List;

-Use the Service for commercial purposes, for others' benefit, or in ways not allowed by these Terms;

-Access, tamper with, or use the Company’s systems or those of its partners and suppliers without authorization;

-Test or exploit vulnerabilities or bypass security measures;

-Use the Service on unauthorized platforms;

-Upload or share content that infringes on others’ intellectual property or privacy rights;

-Post false, misleading, defamatory, obscene, violent, or harmful content;

-Spread racist, discriminatory, hateful, or harassing remarks;

-Disrupt others’ use of the Service or manipulate game rules;

-Upload files containing viruses, malware, or other harmful programs;

-Send unsolicited ads, spam, or chain letters;

-Create fake accounts or multiple identities to bypass loyalty point restrictions;

-Attempt to get other users’ passwords or private information;

-Upload unauthorized tracking tools like cookies or GIFs;

-Use or develop cheating tools, bots, hacking software, or plugins;

-Exploit game glitches for unfair advantages;

-Sell, rent, trade, or transfer accounts or virtual items without permission;

-Engage in fraudulent payment activities;

-Violate any applicable laws or regulations;

-Intercept or tamper with data transmissions;

-Disrupt other users’ access to the Service, including by sending spam or viruses;

-Encourage or help others to do any of the above.

These rules ensure a fair, safe, and enjoyable experience for all users. Violations may result in account penalties, including suspension or termination of Service access.

10.Intellectual Property Ownership

The Service and all of its content (including, but not limited to, text, images, logos, icons, software, etc.) are protected by U.S. and international copyright, trademark and other intellectual property laws. Except as expressly provided in these Terms, Company and its licensors own exclusive rights to all content in the Service, including all intellectual property rights thereto. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices contained in the Service..

You specifically agree not to:

Modify, reverse engineer, decompile, decrypt or otherwise attempt to derive the source code of the underlying software or other intellectual property used to provide the Service without Company’s prior written permission;

Use, display, mirror or embed the Service or any individual element thereof;

Use or modify the intellectual property of Company or its licensors to create derivative works;

Rent, lease, loan, trade, sell or resell access to the Service or any content therein;

Copy, use or display trademarks or logos of Company’s licensors or third parties without the prior written consent of the trademark or logo owner.

11.Links to Third-Party Websites

The Service may contain links to third-party websites or resources that are not controlled or owned by Company. You understand and agree that the Company is not responsible for:

the availability or accuracy of such sites or resources;

the content, products or services available on such sites or resources.

The Company does not control, review or approve any third-party sites linked through the Service. Therefore, any link to such sites should not be considered an endorsement by the Company of those sites or the content therein. You acknowledge that use of such sites or resources is entirely at your own risk.

12.DMCA Notice

If you are a copyright owner or an agent thereof and believe that your copyrighted work has been infringed on the Service, you may submit a copyright infringement notification to the Company in accordance with the Digital Millennium Copyright Act (DMCA). The notification should include the following information:

Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by the notification, a representative list of such works;

A reasonable description and location of the material that is claimed to be infringing or alleged to be infringing and that is to be removed or access to which is to be disabled;

Information reasonably sufficient to permit the Company to contact you, including an address, telephone number, and, if available, an email address;

A statement that you have a good faith belief that use of the material in the manner in which it is used is not authorized by the copyright owner, its agent, or the law;

A statement that the information you have provided is accurate and that you are authorized to act on behalf of the copyright owner, and that you agree to do so under penalty of perjury;

A physical or electronic signature of the copyright owner of the infringing material.

You may submit a copyright infringement notification by contacting the Company as follows:

Email: grandjpgame@outlook.com

Mailing Address: NEON ACTIVE LIMITED, #A13, RM19, 2/F, SINO IND PLAZA, 9 KAI CHEUNG RD KLN BAY, HONG KONG.

If you fail to comply with the above requirements, your DMCA notice may be ineffective and the Company will be unable to act on the infringing content.

Please note that knowingly submitting a false claim of copyright infringement may result in liability under Section 512(f) of the Copyright Act.

13.Service Updates and Maintenance

You understand and agree that the Company may update the Service without prior notice to you. Certain updates may require your consent to continue using the Service, and you may also need to periodically update certain third-party software to keep the Service running smoothly. At the same time, the Company will also periodically perform system maintenance. During maintenance, some or all features of the Service may be temporarily unavailable. If you encounter any problems in the use of the Service (including problems related to your account), you can report them to the Company by email (grandjpgame@outlook.com).

14.Dispute Resolution and Arbitration

If you live in the U.S. or another area where arbitration agreements are allowed, you and the Company agree to resolve all disputes through binding arbitration, unless stated otherwise in this Agreement.

Exceptions

This agreement doesn’t apply if:

-Arbitration agreements are prohibited where you live.

-You opt out of arbitration as outlined below.

-Specific disputes mentioned in Section (e) apply.

a. Scope of Disputes

This clause aims to resolve disputes quickly and efficiently, whether they involve contracts, laws, fraud, misrepresentation, or any other legal issues, including the validity or scope of these Terms (excluding the Class Action Waiver).

b. Agreement to Arbitrate and Waiver of Jury Trial

You and the Company agree to settle all disputes through binding arbitration instead of going to court. This means you waive your right to a jury trial and to participate in class or representative actions. The arbitrator can make a decision without the need for court involvement.

c. Class Action Waiver

All disputes must be resolved individually, not as part of a class or group action. You agree not to join class actions, consolidated actions, or representative proceedings. The arbitrator cannot merge multiple claims or oversee a class action without explicit consent from all parties.

d. Pre-Arbitration Dispute Resolution

Before starting arbitration, you must first try to resolve the issue by sending a written notice to the Company at: NEON ACTIVE LIMITED, #A13, RM19, 2/F, SINO IND PLAZA, 9 KAI CHEUNG RD, KLN BAY, HONG KONG.

Your notice should include:

-Your name and address.

-A description of the dispute.

-The affected service.

-Your digital user ID.

-Facts of the dispute.

-The specific resolution you seek.

If the dispute isn’t resolved within 45 days, you may proceed to arbitration.

e. Arbitration Exclusions and Opt-Out Rights

You can opt out of arbitration within 30 days of agreeing to this Agreement by sending a written notice (“Arbitration Opt-Out Notice”) to the Company. If you opt out, you can take the dispute to court. Opting out won’t affect your other rights. If you don’t opt out, you agree to resolve all disputes through arbitration.

You and the company may still take legal action in court for issues involving intellectual property, abuse, or bad faith conduct.

f. Arbitration Procedure – For U.S. Users

If arbitration is required and pre-arbitration attempts fail, either party can start arbitration. If no arbitrator is agreed upon, JAMS (www.jamsadr.com, 1-800-352-5267) will manage the arbitration with a single arbitrator who must be a California attorney with at least ten years of business law experience. Arbitration will be conducted individually, and the arbitrator can’t combine claims or oversee a class action unless agreed in writing.

JAMS rules will apply unless they conflict with this Agreement, in which case this Agreement will prevail. Class action rules won’t apply. The Federal Arbitration Act (FAA) governs all arbitration disputes.

g. Arbitration Procedure – For Non-U.S. Users

If a non-U.S. user’s dispute isn’t resolved through pre-arbitration, either party can take the case to the Hong Kong International Arbitration Centre (HKIAC), following UNCITRAL Arbitration Rules. The process will be in English, and Hong Kong law will govern the interpretation and enforcement of the Agreement.

h. Severability

If any part of these Terms (except the Class Action Waiver) is found illegal or unenforceable, that section will be removed, but the rest of the Terms will remain in effect. If the Class Action Waiver is found illegal or unenforceable, this entire clause will be void, and disputes will go to court.

i. Continuing Effect

This clause stays in effect even if the Agreement ends, your account is closed, or you stop using the Service.

19.DISCLAIMER

The Service (including the Application) and all content therein are provided on an "as is" basis without warranties of any kind, whether express, implied or statutory. For this reason, the Company, our partners and our and their respective affiliates, subsidiaries, officers, directors, employees, agents and licensors (collectively, the "Company Parties") expressly disclaim any warranties of merchantability, fitness for a particular purpose, quiet enjoyment or non-infringement, as well as any other warranties that may arise out of a course of dealing or usage of trade. The Company Parties make no warranty that the Service will meet your expectations or needs or that the Service will operate continuously, uninterrupted, secure or without errors. Furthermore, subject to mandatory laws, the Company Parties make no warranty as to the quality of any products, content or services obtained through the Services or as to their accuracy, timeliness, authenticity, completeness or reliability.

When using the Service, you are solely responsible for your communications and interactions with other users, including anyone you come into contact with as a result of your use of the Service. You understand that the Company does not pre-screen or investigate the background of users of the Service or verify the information they provide. Accordingly, the Company Parties make no promises or guarantees as to the conduct of any user or your compatibility with current or future users of the Service. You agree to exercise due caution when interacting with other users, and especially to take reasonable safety precautions when choosing to meet offline or in person. Please note that in some jurisdictions, the disclaimer of certain implied terms for consumer contracts may not be permitted, so some of the above disclaimers may not apply to you.

20.Limitation of Liability

To the maximum extent permitted by law, you fully understand and agree that any risk arising from your access to and use of the Service (including the App) is at your own risk. Subject to mandatory laws, neither the Company Parties nor any party involved in the development, production or provision of the Services shall be liable for the following, including but not limited to:

Incidental, special or consequential damages (such as lost profits, loss of data, loss of goodwill, service interruption, damage to computers or systems);

The cost of substitute products or services;

Personal injury or mental anguish caused by the use of or inability to use the Service;

Any damages caused by communicating, interacting or meeting offline with other users of the Service.

The Company Parties will not be liable for any damages regardless of the legal theory of liability (such as breach of contract, tort (including negligence), product liability, etc.), even if the Company Parties have been advised of the possibility of damages and even if the limited remedies set forth in this Agreement fail of their essential purpose.

In addition, in no event will the Company Parties' aggregate liability arising out of these Terms or the use of or inability to use the Service (including any part or content of the Service) exceed five hundred U.S. dollars ($500). The above limitations of liability form the core basis of the agreement between the Company and you. However, in some jurisdictions, the limitations of liability for consequential or incidental damages may not apply, so some of these provisions may not apply in your location.

21.Indemnification

You agree to indemnify and hold harmless the Company Parties from and against any claims, losses, damages, liabilities (including legal fees and expenses) arising out of your use or misuse of the Service, your breach of these Terms, any User Content you provide, or your failure to abide by the representations, warranties and covenants made in this Agreement.

In addition, the Company reserves the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to fully cooperate with the Company in the prosecution of any such claim. The Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

You further agree that this indemnification provision will survive any termination of this Agreement, the termination of your account (if applicable), or your cessation of access to or use of the Service.

22.Additional Mobile Application Terms

The following terms apply to applications that Company provides to you that are designed for Android devices (“Android Apps”):

These Terms apply solely to the relationship between you and Company, and not to Google, Inc. (“Google”).

Your use of the Android Apps is subject to Google’s then-current Google Play Terms of Service.

Company, not Google, is solely responsible for the Android App, the services and content it provides, and any support and maintenance efforts.

Google has no obligation or liability for the Android App or any matter covered by these Terms.

23.Governing Law and Jurisdiction

If these Terms permit you or the Company to bring an action in court (other than a small claims action), you and the Company consent to exclusive jurisdiction and venue in the state or federal courts located in San Francisco, California. You and the Company expressly waive any objection to such venue.

Any legal action arising out of or related to the enforcement of Section 18 of these Terms shall be brought in the state or federal courts located in San Francisco, California.

Except as otherwise provided in the Dispute Resolution and Arbitration Section, these Terms, your use of the Services, and all related legal claims (whether based in contract, tort, or statute) shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

This section does not apply to you if the laws of your country of residence specifically prohibit the application of these Terms.

24.Entire Agreement

These Terms constitute the entire and exclusive agreement between you and the Company regarding the Services and supersede all prior oral or written agreements.

25.Assignment of Agreement

You may not assign or transfer these Terms by any means, including by operation of law, without the prior written consent of the Company. Any unauthorized assignment will be void.

The Company may assign or transfer these Terms in its sole discretion without restriction.

Subject to the foregoing, these Terms will be binding upon and inure to the benefit of the parties and their successors and assigns.

26.Notifications

COMPANY will provide any notices or communications required or allowed under these Terms in writing. This may be done either (i) by sending an email to the address linked to your Facebook Login, or (ii) by posting the notice on the Service itself. Notices sent by email will be considered effective once the email is sent, while notices posted on the Service will be effective once they are published.

For users in the United States, any notices or communications you need to send under these Terms should be in writing and addressed to: NEON ACTIVE LIMITED, #A13, RM19, 2/F, SINO IND PLAZA, 9 KAI CHEUNG RD KLN BAY, HONG KONG. Any notices you send that do not follow these requirements will not have any legal effect.

27.California Consumer Notice

In compliance with California Civil Code section 1789.3, California users are informed of their consumer rights as follows: The Service is provided by NEON ACTIVE LIMITED, #A13, RM19, 2/F, SINO IND PLAZA, 9 KAI CHEUNG RD KLN BAY, HONG KONG. If you have any questions or complaints about the Service, you can reach out via email at grandjpgame@outlook.com for Jackpot World inquiries. Alternatively, you may send written correspondence to the above address.

California residents can also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by phone at (916) 445-1254, (800) 952-5210, or for Hearing Impaired at TDD (800) 326-2297 or TDD (916) 322-1700.

28.Force Majeure

COMPANY will not be held responsible for any damages, delays, or failure to perform its obligations under these Terms due to circumstances beyond its control, including but not limited to acts of God, severe weather, fire, flood, epidemic, terrorist actions, satellite or network outages, government orders, trade disputes, or other unforeseen events.

29.Waiver and Severability

If COMPANY does not enforce a right or provision under these Terms, it does not mean that COMPANY has waived its right to enforce that provision in the future. A waiver of any right or provision is only valid if it is in writing and signed by an authorized representative of COMPANY.

Unless explicitly stated otherwise in these Terms, if either party chooses to use any of its rights or remedies under these Terms, it does not prevent them from using any other rights or remedies they may have under these Terms or by law.

If any part of these Terms is found to be invalid or unenforceable by a court with proper authority, that part will still be enforced as much as allowed by law, and the rest of the Terms will continue to be fully effective.

The headings used in these Terms of Service are provided solely for convenience and do not have any legal or contractual significance.